We Lost $30K on a Bad Hire (Here's What We'd Do Differently)

Hiring the wrong person doesn’t just cost you time… it can cost you tens of thousands of dollars, your energy, and your momentum. In this episode, we’re sharing the real story behind a $30,000 hiring mistake and exactly what we’d do differently so you don’t make the same mistake we did. We cover the biggest hiring mistakes most clinics make, what to look for in a potential new hire, why experience might actually hurt your business, and the exact step-by-step hiring process we use now that actually scales your business without chaos. We’re here to show you how to hire BEFORE you feel ready, how to avoid burnout by building the right team, and how to make hiring decisions that actually increase your revenue and freedom, not drain it. Because the right hire doesn’t cost you money…They make you more of it.   In this episode, you will learn: 01:40 Why hiring is the most expensive (and important) decision you make. 05:00 The #1 hiring mistake business owners make and why it leads to burnout. 06:30 How to know when it’s the right time to hire for your clinic. 08:40 How do I know if this hire is going to MAKE me money? 10:30 Why hiring part-time employees might be a big mistake for your clinic. 12:00 The mindset shift you must make if you’re going to scale successfully. 15:15 Why you’re not “stuck” with a bad hire (and what to do instead). 16:00 What to look for during the interview process. 18:30 Interview questions that reveal who someone really is. 25:00 The risks between new grads vs experienced hires (both have them). 27:30 How to decide WHO you actually need to hire. 30:00 Why experience can actually hurt your business. 31:30 The exact hiring process we use now (step-by-step). 34:00 How to structure interviews to avoid bad hires. 37:00 The “shadow day” mistake most clinics make. 38:30 Why your team should help you decide who to hire. 40:00 The real payoff: how to buy back your time and scale your business. Resources + Links   Join our free community - The Expanded Collective Community!   Get on the waitlist for The Expanded Collective. Stop chasing patients & start building authority!   Ready to optimize your marketing? Book a call with Kyle now - https://calendly.com/kyle-theexpandedcollective/30min   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective