We Need to Talk ...To Each Other Featuring Marlin Smith

What does IEDA need more of? IDEA SHARING. So says IEDA founding board member Marlin Smith, owner of TKO Equipment. Listen in as he discusses some of the big challenges independent dealers are wrestling with today, from customer rental expectations to machine and part shortages––as well as perhaps the most formidable obstacle: being handcuffed by OEMs and authorized dealers when it comes to independents' ability to repair their own rental units.  With limited political and financial clout compared to the deep pockets of manufacturers that are fighting to be exempt from any Right to Repair legislation or executive orders, IEDA members' best tool right now is each other. Smith opines on today's issues and why––despite members' entrepreneurial tendency to keep their cards to the vest––it's more important than ever for independent dealers to get together, stick together, and share information.