We Never Had Control but We Can Create Influence: a conversation w/ Chris Heinz

Send me your feedback on this episode!We Never Had Control but We Can Create InfluenceIn the first guest episode of 2025, Erin welcomes Chris Heinz, owner of Westport One, a talent and recruiting firm specializing in senior living leadership. Chris shares his extensive experience in recruitment, emphasizing the importance of influence over control in effective leadership. They discuss best practices for hiring and retention, impactful interview techniques for both hiring managers and candidates, and the nuances of building a strong, positive culture within organizations. Chris also highlights the critical role mindset plays in achieving professional success and creating significant influence within the industry.00:00 Introduction and Guest Welcome01:15 Chris Hines' Journey into Senior Living03:39 Key Insights on Hiring and Retention05:27 The Power of Influence in Leadership08:35 Challenges and Mindset in Senior Living12:44 Building Effective Teams and Culture21:24 Growth and Career Advancement in Senior Living27:40 Creating Your Own Opportunities28:36 The Power of Influence in Leadership29:37 Maintaining Positivity and Mindset30:59 Effective Interview Questions32:39 Evaluating Candidates' Energy and Passion34:50 Candidates' Questions and Their Impact40:18 The Two-Way Street of Interviews44:54 Generational Differences in the Workforce46:20 The Right Seat on the Bus50:04 The Impact of Conversations52:32 Acknowledging Efforts and Closing Remarks Learn more about the 100% Leader here New ED's Playbook to Creating and IMpactful Community CultrueConnect with me on LinkedInFollow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.