We Put AI in the Hot Seat: Machine Shop Advice from Chatbots, 502

We've kicked off a lot of years on MakingChips, but never quite like this. To start 2026, we decided to try something completely different. Instead of bringing on a shop owner, a technology provider, or an industry expert, Mike and Paul invited three artificial intelligence chatbots to join the conversation. No prep calls. No talking points. Just live questions and real-time answers from Miles (from Sesame), Gemini, and ChatGPT. The result was equal parts fascinating, funny, and just a little bit eerie. In this episode, we explore what happens when you ask AI the same kinds of questions we ask manufacturing leaders every week. What should machine shops focus on in 2026? How do you increase throughput? Where is growth coming from? And can a chatbot actually understand culture, leadership, and systems inside a machine shop? Along the way, we react in real time to the different personalities and strengths of each tool. Miles sounds uncannily human and leans hard into people and culture. Gemini delivers concise, structured answers around automation and data. ChatGPT takes a broader strategic view of markets, customers, and growth opportunities. Each one brings something different to the table, and none of them sound quite the same. This episode isn't about replacing human judgment or experience. It's about curiosity. It's about new tools. And it's about kicking off the year with a reminder that learning, experimentation, and asking better questions still matter, whether those questions are aimed at a peer, a mentor, or an AI. If you're looking for a lighthearted but thought-provoking way to start 2026, this one's for you. Segments (0:00) Kicking off the episode and setting up a very different kind of guest (1:22) Why we decided to interview AI to start the year (2:50) Asking Miles: the top three things machine shops should do to succeed (4:55) How Factur can generate new opportunities for your shop (6:00) Reacting to AI advice on people, data, and flexibility (7:13) Digging deeper with Miles on culture, mission, and core values (11:50) Bringing on Gemini and asking about maximizing throughput in 2026 (13:20) Automation, machine monitoring, and practical first steps (15:21) AI search, discoverability, and how customers may find shops in the future (16:21) Why you need to join us at the 2026 IMTS Exhibitor Workshop (18:29) Real-world experiences with machine monitoring and productivity gains (19:38) Bringing in ChatGPT to talk sales growth and new markets (22:36) Growth sectors and what may accelerate in the years ahead (24:11) Practical strategies for breaking into new customers and markets (27:19) Reflecting on how far AI tools have come in just a few years (28:36) Letting AI summarize lessons from decades of machine shop conversations (32:15) Why we love Phoenix Heat Treating for outside processing (33:30) Reacting to AI-generated insights on people, process, and growth (34:08) Final takeaways and why curiosity still matters Resources mentioned on this episode Get a free report about the opportunities available to you at Facturmfg.com/chips Join us at the 2026 IMTS Exhibitor Workshop MakingChips Interviews ChatGPT about Manufacturing Leadership, 342 Why we love Phoenix Heat Treating for outside processing Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube