We spend 12 million hours a week on the phone with health insurance

Yup. A Stanford professor measured it. So… we should probably learn how they actually make money, understand their incentives. Here’s one clue: A lot of the time, providing insurance isn’t their real job. In this episode, we unpack what that means, and we start exploring how to put that knowledge to work. Here’s a transcript for this episode: https://armandalegshow.com/wp-content/uploads/2021/10/12-Million-Hours-An-Arm-and-a-Leg-Transcript-S6-Ep05-12.pdfSend your stories and questions: https://armandalegshow.com/contact/ or call 724 ARM-N-LEGAnd of course we’d love for you to support this show: https://armandalegshow.com/support/Support the show: https://armandalegshow.com/support/See omnystudio.com/listener for privacy information.