Wearing Many Hats and Optimizing Maintenance with CMMS, Collaboration, and Data Driven Strategies

Summary: In this episode of CMMSradio, Jennifer Dodd Fuller, Senior Manager of Industrial Energy Solutions at Ndustrial, shares insights into her career journey and experiences in industrial maintenance and reliability engineering. Starting with a background in HVAC, Jennifer transitioned into reliability engineering at Owens Corning, where she learned the value of collaboration, process improvement, and proactive maintenance. She discusses the role of CMMS in improving maintenance practices, advocating for intuitive systems that are user-friendly for technicians and highlighting the importance of data-driven strategies to demonstrate success. Jennifer also addresses the challenges of balancing reactive and proactive maintenance and the need for leadership support in using CMMS data to enhance team performance. Takeaways: Collaboration and process improvement are key to successful reliability engineering. CMMS should be intuitive and practical for technicians to maximize its effectiveness. Data from CMMS, such as MTBF and MTTR, can help demonstrate the impact of maintenance strategies. Balancing proactive and reactive maintenance requires careful prioritization and leadership support.