Web designer Emma Troy on boundaries, pricing and VIP client experiences

Joining us on the podcast today is brand stylist, web designer, artist and visual storyteller Emma Troy! From her farm in south-east Queensland, Emma helps creative businesses build brands, websites and visuals that illustrate their story and illuminate their value. This year, I worked with Emma on a brand refresh and a new website for my business, which you’ll find at emilyosmond.com. I was so impressed with Emma’s organisation, processes, communication and of course ridiculous design skills! In this episode, Emma and I discuss her journey from design generalist to VIP packages and just recently the launch of her online template shop! We also chat about mindset challenges when it comes to pricing, creating meaningful client experiences even if it means they can’t be fully automated, and why boundaries are best for her AND her clients. If you are embarrassed by your current website and know it’s time to step it up a level, Emma has a special treat for you: $100 off her beautiful design templates for the website platform Showit. Infact, a little insider’s tip: my website is based on the ‘Penelope’ template and then customised by Emma! To check out Emma’s template shop and snap up $100 off your very own customisable website template designed specifically for creatives, simply go to www.emmatroy.com.au/emily and enter “VIPEMILY” at checkout! CONNECT WITH EMMA TROY: www.emmatroy.com.au www.instagram.com/emmatroydesign CONNECT WITH ME: Instagram @emilyosmond Facebook: @emilyclareosmond Website: emilyosmond.com FREE CLASS: How to create a full time income from your business FREE CLASS: Scale your business with a course or membership