Webinar – Conflict, confronting situations, and challenging conversations

Section 3.3 of the Physiotherapy Practice Thresholds states “Registered physiotherapists in Australia and Aotearoa New Zealand are able to deal effectively with actual and potential conflict in a proactive and constructive manner.” But what does that look like?In this free CPD webinar, our Professional Advisors Damon Newrick and Maarama Davis talk with conflict resolution expert Lance Burdett about the skills needed to address conflict, how to approach challenging conversations and topics, and how to deescalate a difficult situation.In the video, Lance mentions a free guide to improving your sleep you can download it here.