Webinar Replay - What the Best Parts Departments Do Differently

Ever wondered what separates top-performing dealership parts departments from the pack? On this high-energy episode, Kaylee Felio brings gritty, actionable clarity to inventory management, smarter pricing, and the realities of working with your DMS. Packed with pragmatic advice and real-world examples, this session is all about giving parts managers the tools, support, and confidence to fix the foundation, turn inventory faster, and stop making inventory a guessing game.From the power of daily sales reporting to avoiding the traps of obsolete inventory, Kaylee Felio covers the core habits and strategies the most successful teams use—plus, she isn’t shy about naming which DMS platforms offer real advantages (and where others fall flat). Whether you’re looking to reduce obsolescence, boost profitability, or finally get your arms around all those so-called “protected parts,” this episode delivers the tactical details you need to stock smarter and stay growth-focused.--------------------------------------------TakeawaysConsistent, Proactive Training & Reporting Sets Winning Departments Apart.Your DMS Can Be a Co-Pilot—Or a Roadblock—Depending on How You Use It.Obsolescence Isn’t Inevitable—But It Takes Grit to Fix.Chapters00:00 Encouraging audience questions06:29 Managing staff shortages07:55 Scheduling and optimizing short meetings12:42 Issues with store migration data16:11 Retail sales report insights20:55 Retail pricing and markup strategy23:16 Managing product pricing and profit margins27:24 Challenges in Inventory Management30:40 Analyzing dealership inventory levels33:48 Managing obsolete inventory strategies37:49 Analyzing inventory turnover rates41:29 Forecasting obsolete inventory growth46:18 Dealing with obsolete inventory49:57 Honda's SRA and Inventory Management50:52 Calculating true terms in inventory54:14 Inventory management strategies53:20 Tekions dealership strategy and pricingKaylee FelioLinkedIn: https://www.linkedin.com/in/kayleefelioWebsite: https://www.partsedge.com