Webinar Special: Why Ecommerce Stores Leak 38% of Revenue — And How to Stop It | Why Carts Die At Checkout, How Declines Destroy Good Sales, What Chargebacks Really Cost You, Why Returns Quietly Drain Profits, How Store Credit Beats Refunds episode artwork

EPISODE · May 14, 2026 · 35 MIN

Webinar Special: Why Ecommerce Stores Leak 38% of Revenue — And How to Stop It | Why Carts Die At Checkout, How Declines Destroy Good Sales, What Chargebacks Really Cost You, Why Returns Quietly Drain Profits, How Store Credit Beats Refunds

from Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast · host Claus Lauter

In this episode, we uncover the hidden profit leaks silently draining revenue from ecommerce stores.Scott Brandley, CEO of Shopper Approved and Trust Guard, joins DJ Sprague, CMO of Shopper Approved and co-author of Cashflo, to reveal the ten revenue killers costing online stores up to 38% of gross revenue.They break down how issues like cart abandonment, false declines, chargebacks, and product returns quietly erode profit margins and share proven strategies ecommerce brands can use to recover lost revenue and improve cash flow.   Topics discussed in this episode:  Why 70% of carts get abandoned. How false declines kill legitimate sales. What chargebacks actually cost merchants. Why product returns bleed your profits. How store credit beats issuing refunds. What the ten revenue killers are. Why fix leaks before scaling ads. How one platform eliminates software costs. What the Cashflo Club offers. Why chargebacks are rising and dangerous. Links & ResourcesWebsite: https://cashflopay.com/Download free book & audio book: https://cashflopay.com/Get access to more free resources by visiting the show notes at https://tinyurl.com/58c9kk7z______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts   Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/   Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak   Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Episode metadata supplied by the publisher feed · Published May 14, 2026

Embed this episode

In this episode, we uncover the hidden profit leaks silently draining revenue from ecommerce stores. Scott Brandley, CEO of Shopper Approved and Trust Guard, joins DJ Sprague, CMO of Shopper Approved and co-author of Cashflo, to reveal the ten revenue killers costing online stores up to 38% of gross revenue. They break down how issues like cart abandonment, false declines, chargebacks, and product returns quietly erode profit margins and share proven strategies ecommerce brands can use to r...

Distinct summary based on available episode metadata or transcript content.

Ready to play

Webinar Special: Why Ecommerce Stores Leak 38% of Revenue — And How to Stop It | Why Carts Die At Checkout, How Declines Destroy Good Sales, What Chargebacks Really Cost You, Why Returns Quietly Drain Profits, How Store Credit Beats Refunds

0:00 35:46

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast?

This episode is 35 minutes long.

When was this Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast episode published?

This episode was published on May 14, 2026.

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!