Wed, 22nd Apr 2026

In this Daily Financial Services News Wrap, Paige Estritori discusses the surge in insurance complaints in Australia, largely due to processing delays across sectors including home-building and vehicle insurance. Factors behind these delays include material and labour shortages, cost increases, and issues with electric vehicles. South-West Queensland councils propose a community insurance mutual as a response to rising premiums. In the insurtech world, digital strata insurance solution CohabitInsurance aims to streamline and enhance transparency in the strata insurance process. The episode concludes with a discussion on the need to modernize legacy systems and strengthen cyber infrastructures in response to rising cyber threats and AI-related risks, as per a recent PwC survey.