Wed Jan-31-2024: Cybersecurity + AI Consulting: 2024 Growth, Automation Growth, Swifties change MSFT

In this episode of "The Business of Tech," host Dave Sobel discusses the key areas of growth for MSPs in 2024. He highlights the importance of cybersecurity and AI consulting, as well as the need for human expertise in interpreting and responding to complex threats. Sobel also mentions the rise of IT automation and significant investments in AI startups. Additionally, he touches on Microsoft's response to an AI incident involving Taylor Swift, which led to enhanced safety measures. The episode concludes with insights from a Canalys poll, indicating that channel partners expect significant growth in their managed services businesses, driven by customer demand for cybersecurity management, cloud infrastructure, application development, AI solution consulting, and compliance requirements. The evolving MSP model, increased M&A activity, and vendor consolidation in RMM are also discussed. Three things to know today00:00 Cybersecurity and AI Consulting: Key Growth Areas for MSPs in 202404:05 IT Automation Gains Momentum with Significant Investments in AI Startups06:39 Taylor Swift's AI Incident Spurs Microsoft to Enhance Safety Measures Supported by: https://huntress.com/mspradio/    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.