Week 30: Why I don't like "word of mouth"

This week's sound advice is the first 10 minutes of the workshop Ilise gave for creative freelancers at the recent HOW Conference in Austin. It starts with her perspective on what's happening now in the economy (and why it's the best time for freelancers to build a business), followed by the myths and realities of being a successful freelancer, including why getting word of mouth isn't such a good thing... Listen in!