Weekend Conversations: Putting Customer Experience First

from Elevate with Robert Glazer · host Robert Glazer | YAP Media

On a new episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss two contrasting leadership approaches. First, they discuss Vail Resort's management of their ski properties, which has been criticized heavily by their community partners, employees and customers. Then, they discuss the Savannah Bananas' commitment to maximizing the positive experience of their fans, and why that approach has made the team so successful. Read the post discussed in this episode: Hostility & Hospitality (#467) Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode metadata supplied by the publisher feed · Published Jan 18, 2025

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Weekend Conversations: Putting Customer Experience First

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