Weekly Wrap: RBC and CIBC double down on proactive insights

This week Bank Automation News delved into the growing trend of leveraging AI-based tools to strengthen personal financial management. RBC outlined development plans for its virtual assistant NOMI, and CIBC partnered with MX to proactively and automatically offer customers tailored recommendations based on analyses of financial and transactional data. Meanwhile, BAN spoke with Sunrise Banks CIO Brett Cooksey to learn how the community bank carved out a tech budget to form its automation “strike team.” Find this and more in today’s episode of the Weekly Wrap, featuring Bianca Chan and Loraine Lawson for the week ending Feb. 5, 2021, along with what’s on the horizon for next week.