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Weekly Wrap: Truist CIO Scott Case talks with BI, banks use new feedback for CX episode artwork

EPISODE · Dec 4, 2020 · 15 MIN

Weekly Wrap: Truist CIO Scott Case talks with BI, banks use new feedback for CX

from The Buzz · host FinAi News

This week, Bank Innovation sat down with Truist CIO Scott Case to discuss his efforts during the merger of BB&T and SunTrust. “As we’re working through the merger, we’re taking the opportunity to modernize as we go, wherever we can,” Case said. Meanwhile, banks all over North America are coming up with new ways to take in customer feedback and improve their mobile apps. Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass, Bianca Chan and Rick Morgan for the week ending Dec. 4, 2020.

What this episode covers

This week, Bank Innovation sat down with Truist CIO Scott Case to discuss his efforts during the merger of BB&T and SunTrust. “As we’re working through the merger, we’re taking the opportunity to modernize as we go, wherever we can,” Case said. Meanwhile, banks all over North America are coming up with new ways to take in customer feedback and improve their mobile apps. Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass, Bianca Chan and Rick Morgan for the week ending Dec. 4, 2020.

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Weekly Wrap: Truist CIO Scott Case talks with BI, banks use new feedback for CX

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This episode is 15 minutes long.

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This episode was published on December 4, 2020.

What is this episode about?

This week, Bank Innovation sat down with Truist CIO Scott Case to discuss his efforts during the merger of BB&T and SunTrust. “As we’re working through the merger, we’re taking the opportunity to modernize as we go, wherever we can,” Case said....

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