EPISODE · Feb 10, 2025 · 41 MIN
Wendy Bhagat, Martha Dorris, & James McCament on the Evolution of AI Government Services
from Management Matters with James-Christian Blockwood · host National Academy of Public Administration
This originally aired on GovExec TV.Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven service delivery. In this episode of GovExec TV, discover how AI is reshaping government services.Panelists Include:Wendy BhagatMartha DorrisJames McCamentHosted by:George JacksonMusic Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_
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This originally aired on GovExec TV. Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven servic...
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Wendy Bhagat, Martha Dorris, & James McCament on the Evolution of AI Government Services
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