What 10 Years in Restaurant Tech Taught Me About Tech, Timing, and Survival with Sterling Douglass

Restaurant tech went from being resisted to being essential, and Sterling Douglass has spent the last decade building through that shift.Sterling is the co-founder and CEO of Chowly, a platform now inside 17,000 restaurants across the US. In this conversation, he shares what ten years in restaurant tech has taught him about timing and adoption, how the industry went from rejecting software to embracing AI faster than any shift he's seen, and his unlikely path from actuary to founder.