What a 173-Year-Old Company Knows About the Future of AI | With Judy Marks

Most of us step into an elevator without giving it a second thought. That's exactly how Judy Marks likes it. In this week's episode of Power & Impact, I speak with the CEO of Otis Worldwide Corp. about the invention that helped make modern cities possible — and what it can teach us about another technology now reshaping daily life. Otis moves 2.5 billion people every day, and Judy sees firsthand how trust, safety, engineering, and human judgment all have to work together before people will fully embrace a new way of moving through the world. Judy believes AI will transform nearly every industry, though she sees the future as "human-led and AI-enabled." Her advice for graduates and business leaders alike centers on lifelong learning, communication, judgment, and adaptability. She also offers a fascinating perspective on the question: What can a 173-year-old elevator company teach us about navigating one of the biggest technological shifts in history? As you'll see in this week's podcast, the answer is a lot.