What are the Best KPI's?

Episode 552 of the SMB Community Podcast podcast, hosted by Dave Sobel, titled "What are the Best KPI's?" was published on December 4, 2025 and runs 31 minutes.

December 4, 2025 ·31m · SMB Community Podcast

0:00 / 0:00

Episode Description

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy kick off with a weather update from Michigan and Nebraska and discuss the changing nature of fall leaf collection. The conversation then shifts to the MSP question of the week, focusing on the best KPIs and metrics for MSP CEOs, emphasizing the importance of role-specific indicators. They explore financial and performance metrics in depth and touch upon AI's transformative role in the workplace. The episode wraps up with thoughts on the evolving nature of work hours, reflections on the recent FAA issues, and updates...