What are the best ways to handle difficult conversations?

Communication is key, but the looks are changing. In our digital age of texting and emails, less spoken language means less emotion, tone and social cues.A study from the University of Missouri-Kansas City shows that each year we speak about 300 fewer words. As political polarization increases and arguments and debates dominate our dialogue, how do we re-learn the art of communication?Navigating sensitive topics and confronting others is difficult, but an essential skill in all facets of life, whether it's family, friends or the workplace. And, inevitably many people are using AI for advice.We’ll learn about difficult conversations, how to approach them, and tools to strengthen our dialogue skills.Guests:Matt Abrahams, lecturer in organizational behavior, Stanford Graduate School of BusinessMaggie Hallett, associate director, Mental Health America of OhioAaron Yarmel, associate director, Ohio State University's Center for Ethics and Human Values/founding director, Philosophy Counseling and Consulting