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What are the top future banking trends? episode artwork

EPISODE · Nov 8, 2024 · 15 MIN

What are the top future banking trends?

from Bank Customer Experience · host High Performance Media and Events

From the growth of AI chatbots and tools to branch renovations, banks are dealing with multiple emerging(and older) trends on a daily basis. OneUnited Bank, the largest Black-owned bank, has been at the forefront of digital innovation, including AI tools. In today's episode of the Bank Customer Experience Podcast, Bradley Cooper, editor of ATM Marketplace, spoke with Erin Cohee, VP of user experience and business development at OneUnited Bank to learn more about top banking trends.During the podcast, Cohee discussed several trends including:What's new in branches.What's new in digital banking.What's new in employee training.What role will AI play in banks.You can listen to the full interview above.

Episode metadata supplied by the publisher feed · Published Nov 8, 2024

What this episode covers

From the growth of AI chatbots and tools to branch renovations, banks are dealing with multiple emerging(and older) trends on a daily basis. OneUnited Bank, the largest Black-owned bank, has been at the forefront of digital innovation, including AI tools. In today's episode of the Bank Customer Experience Podcast, Bradley Cooper, editor of ATM Marketplace, spoke with Erin Cohee, VP of user experience and business development at OneUnited Bank to learn more about top banking trends. During the...

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Frequently Asked Questions

How long is this episode of Bank Customer Experience?

This episode is 15 minutes long.

When was this Bank Customer Experience episode published?

This episode was published on November 8, 2024.

What is this episode about?

From the growth of AI chatbots and tools to branch renovations, banks are dealing with multiple emerging(and older) trends on a daily basis. OneUnited Bank, the largest Black-owned bank, has been at the forefront of digital innovation, including AI...

Can I download this Bank Customer Experience episode?

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