What Are You Building When Business Is Quiet episode artwork

EPISODE · Mar 11, 2026 · 1H 13M

What Are You Building When Business Is Quiet

from Behind the Toolbelt · host Ty Backer

Send us Fan MailWinter can make even great roofing companies feel shaky. When the weather turns, installs slow down, and the pipeline tightens, the stress shows up fast: self doubt, second guessing, and that quiet fear that you’re about to have a “bad quarter” that turns into a bad year. Ty Cobb Backer sits down with Dylan Mullins from All American Roof Pros to talk honestly about how leaders ride out the slow season without panicking, poisoning team morale, or making desperate decisions. We get practical about what actually moves the needle when it’s cold: building referral partner relationships, prospecting before the rush, and creating stability through the right structure. Dylan and Ty dig into W2 sales reps vs 1099 reps, why winter effort sets up Q2 momentum, and how “relationship business” thinking keeps you from praying for hail as a business plan. They also unpack the operational side: CRM changes, auditing broken systems after someone leaves, cutting double data entry, and where AI tools can make your office team more efficient while field work stays future proof. The conversation goes deeper into leadership and culture. We talk delegation without losing control, training people to think, holding the line on “not my job,” and building guardrails with core values, SOPs, and KPIs. Finally, we bring it home to marriage, fatherhood, and being present when you walk through the door, including simple affirmations that help kids build confidence early. If you lead a roofing company, a home service business, or any small business with seasonal sales, you’ll leave with a clearer plan for systems, standards, and mindset. If this helps, subscribe on your favorite podcast app, share it with a business owner who needs a reset, and leave a review so more contractors can find the show.Behind The ToolBelt has merged with the TC Backer YouTube Channel. Everything BTTB and TCB is now in one place. Go to the channel and subscribe.https://www.youtube.com/channel/UCrj7GjAGEsAjOXEYKhh6FLQ/Follow us on the TC Backer Facebook page as well as instagramhttps://www.facebook.com/tcbackerconstructionhttps://www.instagram.com/tcbacker/Check out our podcast website to find your favorite app to listen to the Behind The ToolBelt episodes streaming now!https://podcast.behindthetoolbelt.com

Send us Fan Mail Winter can make even great roofing companies feel shaky. When the weather turns, installs slow down, and the pipeline tightens, the stress shows up fast: self doubt, second guessing, and that quiet fear that you’re about to have a “bad quarter” that turns into a bad year. Ty Cobb Backer sits down with Dylan Mullins from All American Roof Pros to talk honestly about how leaders ride out the slow season without panicking, poisoning team morale, or making desperate decisions.&nb...

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What Are You Building When Business Is Quiet

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This episode is 1 hour and 13 minutes long.

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This episode was published on March 11, 2026.

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Send us Fan MailWinter can make even great roofing companies feel shaky. When the weather turns, installs slow down, and the pipeline tightens, the stress shows up fast: self doubt, second guessing, and that quiet fear that you’re about to have a...

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