What Building an App Taught Me About How People Think | Customer Journey with Camilla De Cesare

Feeling overwhelmed by the idea of building something new for your business?This episode is for you if you’ve ever thought: “How do I create something my customers will actually use?” Because the truth is, building an app—or any digital tool—takes more than an idea. This episode breaks down what actually matters when you’re turning an idea into something people will use and love. Because the truth is, the success of your offer—whether it’s an app, a course, or a service—comes down to one thing: how deeply you understand the customer journey.I’m joined by Camilla De Cesare, founder of HNTR, a beautifully designed app that helps UK homebuyers navigate every stage of buying a home without the overwhelm. What started as a spreadsheet she shared with friends became a full app—built from the ground up.Together, we talk about what most founders get wrong when they’re building an app, how to actually map the customer journey so users don’t get lost, and why thoughtful design always beats fancy tech.If you’ve ever wondered how to make your product or service easier to use, this episode will give you action steps and a reality check to help!In this podcast episode:Be Friends with Your Tech: Getting more comfortable with the tech part of your businessBetter Customer Journey: Why mapping the customer journey is so important for your brandWhat Data Should I look at? Understanding data that shows you how to connect deeper with your audience and build communityFounder lessons you don’t see online: Self-funding, working with developers, and keeping your vision steady.You don’t need to be “techy” to get something out of this one—it’s for every founder who wants to grow smarter…without having to know everything. 🔗 Connect with Camilla De Cesare HNTR Website | IG: @avecamilla | TikTok: @camilladcNext Steps:Share this episode with a friendListen to next: Entrepreneur Mistakes to Avoid (ep 49)Rate and Review to share your support!RESOURCESPRIVATE PODCAST: Secrets of Standing Out Online www.herfirst3years.com Instagram: @chardetryelPROGRAMS & FREE TRAININGS Start Your PodcastGrow Your PodcastLearn How to Be a Guest on Podcasts