What call data can tell us about Milwaukee's social safet...

What this episode covers

IMPACT 211 is a free, confidential hotline that people can call for help with basic needs in southeastern Wisconsin. In addition to helping with food and housing support, the calls to 211 provide a snapshot of the region’s social safety net. John Hyatt leads the organization, and Bob Waite handles data collection. The two say that the word of the year for 2025 is “uncertainty” - as calls for basic needs have jumped over 100-percent in some areas, and organizations that provide resources for these needs face uncertain financial futures. Lake Effect’s Sam Woods is joined by Hyatt and Waite to discuss what they’ve seen in 2025, and what they expect in 2026.

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Frequently Asked Questions

How long is this episode of Lake Effect Spotlight?

This episode is 25 minutes long.

When was this Lake Effect Spotlight episode published?

This episode was published on December 11, 2025.

What is this episode about?

IMPACT 211 is a free, confidential hotline that people can call for help with basic needs in southeastern Wisconsin. In addition to helping with food and housing support, the calls to 211 provide a snapshot of the region’s social safety net. John...

Can I download this Lake Effect Spotlight episode?

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