“What can we learn about corporate culture from Wells Fargo?” & Creating an Ethical Culture: A Conversation with Robert G. Jones of Old National Bank episode artwork

EPISODE · Nov 23, 2016 · 21 MIN

“What can we learn about corporate culture from Wells Fargo?” & Creating an Ethical Culture: A Conversation with Robert G. Jones of Old National Bank

from Compliance Beat · host Eric Morehead

The Wells Fargo fraud allegations show that there can be a tremendous disconnect between the C-Suite’s perception of an organization’s ethical culture and the actual culture in the local workplace.  Former Wells Fargo CEO John Strumpf testified before Congress that he firmly believed that executives had created an ethical culture at the bank.  Where did Wells Fargo go wrong? “Tone from the top” is an often used phrase in the compliance and ethics space.  But as the Wells Fargo allegations show us, tone from the top isn’t always enough to ensure that employees on the ground act ethically.  In this special edition episode, Eric discusses the lessons learned about corporate culture from the allegations about Wells Fargo.  Eric answers: If tone from the top isn’t enough, then who else defines the tone of the organization? What does “tone from the middle” mean? How can you create a tone from the middle that fosters an ethical culture for employees on the ground? A Conversation with Robert G. Jones, Chairman and CEO of Old National Bancorp Under Bob’s direction as CEO and President of Old National Bancorp, the company has received national recognition for its coporate culture. Since 2012, the prestigious Ethisphere Institute recognized Old National as one of the World’s Most Ethical Companies. In their conversation, Eric and Bob discuss how Old National Bancorp maintains an ethical corporate culture even as ONB continues to expand across the Midwest.  Bob talks about the importance that ONB places in maintaining an ethical corporate culture, how ONB integrates new acquisitions into their current culture, and how to create a tone from the middle so that employees on the ground embrace and maintain an ethical culture. Bob has appeared on Fox News, Fox Business News, CNBC, and Bloomberg Television, as a spokesman for Old National and community banking. He is very active in his local community and been named to the boards of the University of Evansville, Chairman of the Evansville Regional Business Council, Riley Children’s Hospital, Evansville Business Leaders Roundtable for Education, WNIN, Central Indiana Corporate Partnership, Mid-Size Bank Coalition (Chair Elect), International City/County Management Association-Retirement Corporation (ICMA-RC), and the American Bankers Council. Among other honors, Former Indiana Governor Mitch Daniels presented Bob with the select Sagamore of the Wabash award and the Distinguished Hoosier Award. He has also been inducted into the Evansville Regional Business Hall of Fame and the Evansville Vanderburgh School Corporation Hall of Fame. If you have a question you want answered on the podcast be sure to submit it on here or reach out below.  https://twitter.com/eric_morehead LinkedIn -Eric Morehead https://www.facebook.com/compliancebeat/

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Where did Wells Fargo go wrong? “Tone from the top” is an often used phrase in the compliance and ethics space. But as the Wells Fargo allegations show us, tone from the top isn’t always enough to ensure that employees on the ground act ethically. In this special edition episode, Eric discusses who defines corporate culture and explains the importance of tone from the middle and how to create it. Eric and the CEO and Chairman of Old National Bancorp discuss how ONB creates and maintains its award-winning corporate culture.

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“What can we learn about corporate culture from Wells Fargo?” & Creating an Ethical Culture: A Conversation with Robert G. Jones of Old National Bank

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