EPISODE · Nov 3, 2021 · 19 MIN
what COVID taught us about resiliency - with Lance Hale, President of Transparent BPO
from CX Solution Source - The Podcast · host CX Partner Source
Lance Hale, President of Transparent BPO, and Tom speak on the demands that COVID-19 has brought us in the last few years. They touch on their experience navigating through the BPO world, going from mass call centers to mid-size companies, and what's coming next.
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what COVID taught us about resiliency - with Lance Hale, President of Transparent BPO
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