What Dental Suppliers Don’t Want You to Know (ft. Jay Glazer)

Jay Glazer from Crazy Dental Prices joins Eric and Alex to pull back the curtain on how dental supplies are priced, why “house brands” can be surprisingly legit, and what “export packaging” and gray market actually mean. We get into why the same product can be wildly different prices depending on where you buy it, how private label products are made, and why dentists get trained to trust certain brands before they ever graduate.  In this episode: Why supply pricing feels random, and why it’s not How house brand and private label products really get made The truth about “export packaging” and gray market supplies Why the “big distributor = safest” assumption isn’t always true When generics make sense Why dentists are picky, and why that’s not always a bad thing The real reason reps and manufacturers hate gray market Simple ways to test cheaper options without blowing up your workflow Sponsors Darkhorse Tech We use Darkhorse in our practices and they’ve been huge for keeping our tech from becoming a dumpster fire. Instead of waiting until something breaks and scrambling, they’re proactive. They help with security, backups, updates, all the stuff you don’t think about until it’s a problem. If your office IT situation is basically “call someone when it explodes,” you should at least talk to them. Listeners get their first month of service free. www.darkhorsetech.com nadapayments We switched to nadapayments because we were tired of feeling like merchant services was this black box that just quietly took more every month. It’s simple: $25/month + 1.5% + $0.25 per debit transaction. No other random fees. We’ve saved real money using them, and it’s one of those expenses that adds up way more than people realize. If you haven’t looked at your processing fees in a while, this is probably worth five minutes of your time. www.nadapayments.com