What do consumers need? Creating value beyond transactions.

In this episode of One Vision, we welcome Jennifer White, Senior Director at J.D. Power , to discuss key financial trends and how our industry is responding to consumer needs in these challenging times. Jennifer shares insights from J.D. Power's data on consumer financial health, and we explore consumer behavior amidst inflation, job security concerns, and other economic pressures. From the rising relevance of digital engagement, to personalization and the adoption of AI in financial services, don’t miss out on this crucial conversation and eye-opening stats. Tune in and stay ahead of the curve! 🎙️ One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech. Hosted on Acast. See acast.com/privacy for more information.