What Do They Have That We Haven't? The Power of Intangible Assets

Even confident executives and managers can get the jitters when delivering a presentation or important public news. Over decades survey participants have repeatedly claimed they would rather die than address a crowd. But it's not necessary to be a "rock star" entrepreneur or a smooth-talking politician to enthrall the audience as a public speaker. Body language, deep breathing, sharing personal insights and giving yourself a break will improve impact and overcome awkwardness, say experts who insist hubris may be as much of a turn-off as shyness. Here's how Australia's senator Penny Wong and US president Barack Obama get it right.