EPISODE · Aug 3, 2026 · 12 MIN
What does co-design really mean?
from NousCast · host Allen Dorsey, Rachel Flitman
In this episode, Allen and Rachel Flitman, Director, Nous Group explore the concept of co-design as collaborative creation with stakeholders, emphasising its importance in problem definition, risk reduction, and equitable outcomes, illustrated by a case study with Australian Red Cross on community resilience, and highlights the ongoing relevance of human-centered co-design in a digital future. About A little bit of Nous At Nous, we partner with clients across a huge range of interesting, challenging, exciting and complex issues. Having good conversations is a huge part of what we do. A little bit of Nous is a podcast miniseries that explores big topics, through good conversations. Learn something, up your dinner party game and get to know the back stories of some of the Nousers who work passionately to achieve positive influence – not just for our clients and their businesses, but also for the customers and communities they serve. Your host Allen Dorsey is Nous’ unofficial Chief Connection Officer, who is passionate about bringing the best minds at Nous together to discuss our biggest challenges. Allen is a curious, conversationalist, always ready to share A little bit of Nous… About Rachel Rachel is a strategic designer who works at the intersection of human-centred design, policy and community development across a range of sectors, including transport, aviation, emergency management and education. She brings expertise in co-design, facilitation and communications, and thrives on helping people explore ideas, develop solutions and engage in powerful and experiential ways. Nous Group is an international management consultancy, and for the past 25 years we’ve helped public, private, and not-for-profit clients deliver better outcomes for their customers, communities, and society. You can explore more of what we do at www.nousgroup.com or follow us on our socials.
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What this episode covers
In this week's episode of A little bit of Nous, Allen sits down with Rachel to unpack the method behind co-design. They explore what it actually means, how it can help organisations and communities, and what's at stake when we skip this crucial step.
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What does co-design really mean?
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