EPISODE · Aug 23, 2025 · 16 MIN
What does it look like when AI and data actually drive results in banking — not just pilots, but real innovation at scale?
from The Ravit Show · host Ravit Jain
That’s exactly what I explored with my friend Harveer Singh, CDO, CDO, Consumer and small business banking at Truist Bank on The Ravit Show!We kicked things off with Truist’s recent win — Innovation of the Year for Analytics and AI from American Banker. But the conversation went much deeper.We discussed: • How Truist is using AI to personalize banking across digital, retail, and SMB • The bank’s framework for scaling data-driven decision-making across the org • Exciting use cases in lending, fraud detection, and real-time contextual insights • How they’re supporting small businesses with smarter, more relevant data products • And why responsible AI governance isn’t optional — it’s built into the way they workHarveer brought such a grounded and strategic take on what’s really required to make AI deliver value inside a large enterprise — from culture to architecture to execution.hashtag#data hashtag#ai hashtag#snowflakesummit hashtag#theravitshow
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What does it look like when AI and data actually drive results in banking — not just pilots, but real innovation at scale?
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