What Every SA Landlord Needs to Know About Problem Tenants | On The Spot with LuxLiv ft. Xpello

In this episode of On The Spot with LuxLiv, Marussia sits down with Armand from Xpello — South Africa’s first dedicated eviction management solution — to unpack one of the biggest pain points in property rentals: what happens when your tenant stops paying or refuses to leave.Whether you’re a first-time landlord or building a serious portfolio, this conversation covers what you actually need to know.In this episode: • Why bad tenants don’t have to mean financial disaster • How Xpello handles the entire breach and eviction process on your behalf — legally, and at no extra cost when a tenant defaults • The shocking reality of what a DIY eviction can cost (think R40,000+) • Xpello’s 98% resolution rate — most cases never even reach court • How landlords can grow their portfolios confidently with proper protection in place • The Good Faith Certificate — a game-changer for tenants with no credit historyAbout Xpello:Xpello is South Africa’s first eviction management solution, founded in 2017. For a low monthly fee, landlords and rental agents get access to a team of specialist attorneys and a proven legal process — so you’re never caught off-guard when things go wrong with a tenant.