What Female Clients Look for in a Service Experience

Today we have on Yana Sprague, CSR extraordinaire and typical home services client, to talk about what qualities female clients look for in a service call. Yana has years of experience in the home services industry and also is known to be a tough cookie as a client.Listen is as Eric and Larry dissect every step of the service experience with Yana from the initial phone call to the post job follow up. This episode is a wake up call to all home service providers to up their game when it comes to the theater of business and the training their techs have to please high end clients.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.