What Great Product Managers Actually Do Every Day | Maya Brooks

What do great product managers actually do every single day?Maya Brooks is a Product Manager at Klaviyo leading Billing & Monetization (Growth), with over 10 years of PM experience, an MBA from Harvard Business School, and a background as a startup founder and CEO.In this Product Excellence clip, Maya shares the three daily habits she believes separate great PMs from good ones: knowing your team deeply, building transparency into your processes, and talking to your customers obsessively.She explains why knowing your team is not about task tracking. It is about understanding how people communicate, where they get stuck, and what they need to do their best work. She also shares how she built an environment at a 12-person startup where people were genuinely not afraid to say they needed help.The full-length interview goes deeper on all three habits. Available exclusively for members of The Product Way on Patreon, along with early access to all Product Excellence clips and PM Select, our curated introduction service connecting product managers with hiring managers. 👉 https://patreon.com/theproductway/membership