EPISODE · Apr 21, 2026 · 8 MIN
What Happens After You Switch? The ClaimLinx Onboarding Process Explained
from Cutting-Edge Benefits Podcast · host Claimlinx
So you’ve heard the pitch…Save money. Improve benefits. Fix healthcare.But here’s the real question:👉 What actually happens after you sign up?In this episode, Tom Quigley breaks down the exact onboarding process, how the system works day-to-day, and why most companies overcomplicate something that should be simple.Once a company comes on board, ClaimLinx immediately:Implements the appropriate major medical planDesigns a custom Medical Expense Reimbursement Plan (MERP)Aligns everything based on company goals and employee needs👉 This is where the savings strategy is built.This is the game-changer.Employees receive:Traditional major medical planCovers catastrophic eventsCompany-branded benefit cardCovers out-of-pocket costsUsed as secondary coverage👉 Translation: Employees don’t get crushed by deductibles anymore.The service team steps in to:Train employees on how to use both cardsWalk them through real-life scenariosEnsure they understand how to maximize benefits👉 If employees use the system correctly…they pay far less out of pocket.ClaimLinx doesn’t disappear after setup.They handle:Direct payment of claims to providersPrescription drug managementClaims negotiationOngoing support through portals + live assistanceThis is where things get serious…Any drug over $250 → redirected through ClaimLinxManufacturer rebates appliedEmployees pay dramatically lessNegotiated down furtherReduces both employer and employee costsCovers:👉 Some employees end up paying next to nothing.ClaimLinx gets paid based on results:One-time document/setup fee$30/month per employee admin fee20% of verified savings👉 If they don’t save you money… they don’t win.Tom makes it clear:This system only works if:Ownership is on boardCFO is alignedHR cooperatesEmployees actually use the tools👉 The resistance isn’t math… it’s mindset.One of the biggest objections:❌ “This creates more work for HR”Reality:Employees use portals + support teamsClaims handled externallyHR involvement actually decreases👉 Most HR friction comes from control… not workload.When done correctly:✔ Employees get better benefits✔ Out-of-pocket costs drop significantly✔ Employers reduce spend✔ Claims are actively managed✔ Support is proactive—not reactiveThis isn’t complicated.It’s just different.And that’s the problem for most companies.👉 The ones willing to change… win.👉 The ones who don’t… keep overpaying.👉 Visit: ClaimLinx.com👉 Schedule a consultation with Tom and his teamStep 1: Plan Design & SetupStep 2: The “Two Card” System🟦 Card #1 – Primary Insurance🟩 Card #2 – ClaimLinx MERP CardStep 3: Employee Education (Critical Piece)Step 4: Ongoing Monthly ManagementStep 5: Advanced Cost Reduction Strategies💊 Prescription Savings🏥 Large Claims ($1,000+)🧬 Disease-Based GrantsStep 6: Real Savings ModelThe Biggest Problem: People Won’t ChangeThe HR MythThe Real AdvantageFinal TakeawayLearn More
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What Happens After You Switch? The ClaimLinx Onboarding Process Explained
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