What Happens Before Church Starts Matters More Than You Think

In this episode of the Crosswalk Experience Podcast, we turn the mic around and sit down with our own Experience Director, Shastin Rains.From growing up as a pastor’s kid to helping launch ministries across the country, Shastin shares her journey into leadership—and how God led her into one of the most unique and impactful roles at Crosswalk.We talk about:What “guest experience” really means (and why it starts in the parking lot)Building a healthy, sustainable volunteer cultureCreating environments where people feel like they belong before they believeLessons learned from leading through uncertainty, growth, and post-COVID rebuildingIf you’ve ever wondered why Crosswalk puts so much intention into what happens outside the auditorium, this conversation gives you a behind-the-scenes look at the heart, strategy, and people who make it happen.Referenced in this episode:Shastin shares part of her personal testimony and journey to Crosswalk. You can listen to the full message here:👉 Campus Day - Shastin Rains🎧 Listen now and discover how small details can lead to life-changing moments.A Lovewell Creative Podcast.📍 Want to learn more about Crosswalk or get connected?Visit: crosswalkchattanooga.com