What hotel managers need to know about guest satisfaction

from CoStar News Hotels · host CoStar News Hotels

In this episode, Andrea Stokes, hospitality practice lead at J.D. Power, shares details on the company's newest report that found guests are satisfied with rooms and service, but are less happy with property maintenance and food and beverage concepts.

Episode metadata supplied by the publisher feed · Published Sep 10, 2025

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What hotel managers need to know about guest satisfaction

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This episode is 30 minutes long.

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This episode was published on September 10, 2025.

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