What Hotels Are Doing to Win Your Loyalty

What this episode covers

On today’s episode of the Skift podcast, we’re talking hotel loyalty: who’s doing it right, who’s still trying, and how it is continuing to evolve. Our guest is Gary Leff, founder of the View from the Wing blog. We also have insights from Best Western Hotels & Resorts CEO David Kong and Langham Hospitality Group CEO Robert Warman.

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Frequently Asked Questions

How long is this episode of The Skift Travel Podcast?

This episode is 39 minutes long.

When was this The Skift Travel Podcast episode published?

This episode was published on April 12, 2017.

What is this episode about?

On today’s episode of the Skift podcast, we’re talking hotel loyalty: who’s doing it right, who’s still trying, and how it is continuing to evolve. Our guest is Gary Leff, founder of the View from the Wing blog. We also have insights from Best...

Can I download this The Skift Travel Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.