EPISODE · Sep 9, 2022 · 8 MIN
What I Know: "One Version of the Truth" is Critical
from The Chief Customer Officer Human Duct Tape Show · host Jeanne Bliss
In order to move from where you are, you need to all agree on where you've begun. "One version of the truth" is critical. In this episode, I share an exercise you can do with your team to start the process of understanding your organization's experience reliability.
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What I Know: "One Version of the Truth" is Critical
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