What I Learnt After A Visit To The Hairdresser That Left Me In Tears [Ep 29]

We all know, as small business owners, that client experience is everything. I was reminded of that after a visit to the hairdressers just before Christmas that left me in tears. This week I share my story and a reminder that it's about how we make people feel, not what we do or sell that really matters.I CHAT ABOUT:My experience at the hairdresser post lockdown and how it made me remember that it’s actually not what we do that is important - it’s how we make others feel. ABOUT KYLIE:Kylie Kelly is a business coach for CEO Mom’s, specialising in virtual summit strategy. She is also a podcast host of This Mama Means Business and is a boy mama of two, Spencer & Samuel. She helps female business owners build their perfect audience FAST through a simple holistic summit strategy - without wasting their time or money.CONNECT WITH KYLIE:Instagram: @_kylie_kelly_Ready to grow your business without social media or burnout?🎉 Join Email Marketing Skool here:https://www.skool.com/email-marketing-skool/aboutp.s - Loving the show? Hit follow or subscribe so you never miss a new episode. And if you want to support the podcast, sharing it with a biz friend is the best way to spread the love!