What if I'm not sure what benefits or what company I want?

Marilyn in New York thinks she knows what amount of LTC benefits she wants, but she's not sure. She's also concerned that the company she wants won't accept her. She wants to know what people do when in this predicament. What steps can we take to ensure we have the right amount of benefits with a company that is most likely to approve our application? Diane shares her insight and experice in these situations.