What is a World-Class Investigation?

What makes a world-class incident investigation? Is it the amount of time spent investigating, the tools you use, or something more? In this episode of the TapRooT® Podcast, Mark, Ken, and Alex discuss the essential elements of a world-class root cause analysis (RCA). They explain why management support, investigator training, evidence collection, causal factor analysis, and effective corrective actions are critical to preventing repeat incidents. In this video you'll learn why rushing investigations can lead to poor results, why evidence-based timelines are essential, how to avoid stopping at human error, and why the ultimate goal of every investigation is implementing corrective actions that improve systems and prevent future incidents.