What is Case Management? | How Case Management Helps Adults with Mental Health & Substance Use Disorders

Welcome to Season 2 of The Horizon Line! We're kicking off the year with an episode discussing the vital role of case management in mental health and substance use recovery. Ashley Putt shares her experiences as a high needs adult case manager, detailing the various responsibilities and challenges faced in supporting clients. The conversation highlights the importance of building relationships with clients, sharing success stories, and the essential services provided by case managers to help individuals achieve stability and independence. Listen in to learn more about this impactful service and how to access case management services.Chapters00:00 Introduction to Case Management05:04 The Role of a Case Manager11:40 Success Stories in Case Management13:49 How to Access Case Management ServicesAbout Horizon Behavioral HealthHorizon Behavioral Health has been the primary public behavioral healthcare provider in Central Virginia for over 56 years. We provide comprehensive services for adults and children addressing mental health, substance use, and intellectual and developmental disabilities. Horizon is accredited by CARF International, representing the highest level of accreditation in the field of behavioral health.The Horizon Line is a podcast produced by Horizon Behavioral Health and recorded at the Horizon Wellness Center at Langhorne. Each episode is designed to inform, inspire, and reduce the stigma surrounding behavioral health through authentic conversations with professionals, individuals with lived experience, and community leaders.Disclaimer: The content of this podcast is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or behavioral health concern.Contact Us: Have questions, feedback, or want to get involved? The best way to reach us is by emailing ⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠.Follow Horizon Behavioral Health:Twitter: ⁠⁠⁠⁠⁠⁠⁠⁠@Horizon_BH⁠⁠⁠⁠⁠⁠⁠⁠Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠@Horizon_BH_⁠⁠⁠⁠⁠⁠⁠⁠YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠@HorizonBehavioralHealth⁠⁠⁠⁠⁠⁠⁠⁠Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠@HorizonBH⁠⁠⁠⁠⁠⁠⁠⁠Learn more at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠HorizonBH.org⁠⁠⁠⁠⁠⁠⁠⁠Copyright Notice:© [2026] Horizon Behavioral Health. All rights reserved. This podcast and its content may not be reproduced, distributed, transmitted, or otherwise used without the prior written permission of Horizon Behavioral Health.