What is Facebook Doing Now?
from Chris Lowry Books Hosted by Chris
When Holidays fall on aThursday it feels… Weird I know that in corporateAmerica, a lot of people have to work on the Friday after a mid-weekholiday But having done so myself formore than a few years I can say with totalconfidence that productivity on those days is almost too low tomeasure Unless… You work for yourself Then you get to be asproductive as you like Or define it how you like I remember going into theoffice once and having a meeting with the V-P and other C-suite execs Who were delighted that theyallowed employees to wear blue jeans on Friday after a holiday And wondered why none of“them” felt grateful for it Which is an attitude Iencountered a lot “They” should be grateful,“They” should work harder, “They” should do more So on a day just like today,we were told to measure the analytics with constant monitoring toensure each person made at least 100 attempts to reach out Which doesn’t sound likemuch in the grand scheme It’s literally trying 25times an hour Which is how the C-Suite sawit But it’s trying to reachepople who were on vacation mode themselves or on duty or on leave and didn’t want to bebothered Or worse didn’t want tobother with anyone who disrespected their time like that So I said to my team at thetime to try an email Send as many as you like witha goal to try to talk to four people And if you didn’t get to the“talk business” part, at least you made a connection and set up atime to call back The how of it But that instruction got mecalled into an office the next week I got a reprimand for “failingto follow protocol” And an instruction to documentit for others to use, because the method generated the best metricsof any team that day Which included the only metricthat mattered Helping people Which defined my entirecorporate experience Always getting into troublefor ignoring the rules Always getting what I didturned into new policy Which I think is why I was letgo Because I didn’t think beingbusy meant being productive Especially on the day after aholiday Isn’t that weird
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