What is Mediation? What does a Mediator DO?

In Episode 2 from CAOS, Host Alan Sharland, Director of CAOS Conflict Management in London UK talks about what happens in a mediation, how it is designed as a process to help people create a better way forward in their difficult situation, whether that be a neighbour dispute, workplace dispute, family conflict, group dispute, complaints situation or other difficulty. He describes the 'mechanics' of what a mediator does to support people in creating their own answers to their difficult situation and why the mediator's role is not to 'fix' the situation for people but to support their communication and creativity in fixing it for themselves in whatever way works for them. Apologies that there are a few paper shuffles in the background from time to time! If you'd like to ask a question or make a comment about the content of any CAOS podcast please use this link to do so: https://www.caos-conflict-management.co.uk/enquiry-page.html Please also feel free to request topics for future podcasts to cover on the topic of communication and conflict resolution. Alternatively, if listening via your Anchor app you can leave a voice message with your question/request/comment. The next podcast will be about Conflict Coaching! Thanks for listening! If you like the music used on the podcast it is by Bob Holroyd - details here: Music: All Colours Pt 6 by Bob Holroyd, from album Hollowman: bobholroyd.com If you think others might find the podcast interesting please share it on your networks and if you like it please indicate that in the way available on the platform you hear it on. If you'd be interested in training to be a Mediator or Conflict Coach, check out the CAOS Conflict Management webpages that offer this to see when the next courses are available: Mediation training: www.caos-conflict-management.co.uk/mediation-training-course.html Conflict Coaching training: www.caos-conflict-management.co.uk/conflict-coaching-training.html