What is the Employee Experience?

What is the employee experience (EX)?  Why is this an important idea in  HR?  Employers can use the EX to achieve their business goals while  making the workplace a better place to be.  It's related to culture and  engagement. It will help employees be happier but, of course, not  perfectly.    Gil Cohen has built his career around the employee experience and shares  his insights with us. http://www.employeeexperience.ca/