What is the future of restaurant automation?

Restaurant automation is coming rapidly. But how much of an impact will it have? This week’s episode of the Restaurant Business podcast A Deeper Dive features Juan Martinez, principal with the consulting firm Profitality, who talks about the growing use of automation. Martinez is a periodic guest on the podcast and he works with restaurants to improve their overall profitability. Automation has been one area that restaurants have been targeting over the past couple of years as they faced numerous challenges, including the pandemic, resulting labor shortage and now wage inflation. But there have been doubts about the true impact of automation on labor costs. Martinez talks about this, and he provides some recommendations for operators that are looking into using machines to take over some of employees tasks.