What It Means to Have a Gold Key Concierge at Four Seasons episode artwork

EPISODE · Sep 23, 2025 · 16 MIN

What It Means to Have a Gold Key Concierge at Four Seasons

from The Insider Travel Report Podcast · host Insider Travel Report

Travis Gilbert, concierge at the Four Seasons New Orleans and member of Les Clefs d’Or, talks with Alan Fine of Insider Travel Report about what it takes to earn the prestigious gold key and how that global network benefits luxury guests. Gilbert shares stories of personalized service, explains how his team collaborates to deliver exceptional experiences, and encourages travel advisors to connect directly with gold key concierges to elevate their clients’ stays. For more information, visit www.fourseasons.com/neworleans.  All our Insider Travel Report video interviews are archived and available on our Youtube channel  (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean,  iHeartRadio,  Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.  

Episode metadata supplied by the publisher feed · Published Sep 23, 2025

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What It Means to Have a Gold Key Concierge at Four Seasons

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