What makes a city work, with Bentley Systems episode artwork

EPISODE · Jul 2, 2026 · 41 MIN

What makes a city work, with Bentley Systems

from Shaken Not Burned · host Felicia Jackson and Giulia Bottaro

Modern cities appear to function effortlessly. We switch on the lights, turn on the tap, catch a train, connect to the internet or walk into a hospital without giving much thought to the systems that make it all possible. Beneath that apparent simplicity sits a network of interconnected infrastructure that keeps everyday life moving.In this episode of Shaken Not Burned, Felicia speaks to Rodrigo Fernandes, global sustainability director at infrastructure engineering software firm Bentley Systems, about why understanding those hidden connections is becoming increasingly important as cities face climate change, ageing infrastructure and growing demands on energy and public services.From transport networks and energy systems to water, buildings and public infrastructure, cities rely on thousands of interconnected assets that have to work together every day. Yet these systems are often planned, managed and invested in separately, making it difficult to understand how decisions made in one part of the system can have consequences across many othersTheir conversation explores how digital twins and better information can help planners, engineers and decision-makers understand interdependencies, explore different scenarios and make better long-term decisions. Along the way, Rodrigo explains why figuring out how infrastructure systems interact is becoming increasingly important for building cities that are more resilient, sustainable and adaptable over time.In this episode:Why cities are systems, not just placesHow infrastructure decisions shape cities for decadesWhat digital twins really are — and why they matterWhy resilience depends on understanding interconnectionsHow better information can lead to better decisionsThis is a conversation about far more than infrastructure. It's about how cities actually function, why changing them is so difficult, and why understanding the hidden systems around us may be one of the most important foundations for building more resilient communities.If you enjoyed this episode, subscribe to our newsletter and follow us on LinkedIn, TikTok and Instagram – and why not spread the word with your friends and colleagues?

Episode metadata supplied by the publisher feed · Published Jul 2, 2026

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Modern cities appear to function effortlessly. We switch on the lights, turn on the tap, catch a train, connect to the internet or walk into a hospital without giving much thought to the systems that make it all possible. Beneath that apparent simplicity sits a network of interconnected infrastructure that keeps everyday life moving. In this episode of Shaken Not Burned, Felicia speaks to Rodrigo Fernandes, global sustainability director at infrastructure engineering software firm Bentley Sys...

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What makes a city work, with Bentley Systems

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